Contacting Northgate for Support

Our helpdesk number is: 0117 906 4404.

Our working hours are 9am - 5.30pm Monday to Friday (excluding bank holidays), outside these hours your enquiry will be logged.

To email us please use the following addresses:

If you have recently recieved an Energy Performance Certificate and wish to contact the Northgate Accreditaiton Scheme, please use the contact details above. Please note that your first point of contact should be the energy assessor who conducted your survey.